Privacy Policy

PRIVACY POLICY

Last updated: 2026

At Zelvyon, accessible from our website, we respect your personal data and are committed to protecting your privacy. This Privacy Policy outlines the types of personal information collected, processed, and safeguarded when you visit or make a purchase from our store.

1. Information We Collect

When you visit or place an order on Zelvyon, we collect certain details necessary to process your transaction and deliver products:

  • Order Details: Name, billing address, shipping address, payment confirmation details, email address, and phone number.
  • Device Information: Web browser type, IP address, time zone, and cookies placed on your device to ensure website security and seamless checkout functionality.

    2. How We Use Your Information

    We use your personal information strictly to fulfill our contract with you:

    • Process and dispatch your orders.
    • Send order confirmations, tracking information, and delivery updates.
    • Screen orders for potential fraud or unauthorized activity.
    • Provide customer assistance and support responses.

    3. Data Sharing & Third-Party Services

    We do not sell or rent your personal data to any third parties. We share information only with trusted service partners strictly for order execution:

    • Shopify: Powers our online store infrastructure.
    • Payment Processors: Verified payment gateways (such as PayPal, Razorpay, Apple Pay, credit card processors) to securely process payments without storing sensitive card details on our servers.

      • Logistics & Carriers: Global logistics and shipping providers to successfully deliver orders to your address.

      4. Data Retention

      When you place an order through the site, we maintain your order information for our records unless and until you ask us to delete this information, subject to applicable tax and accounting laws.

      5. Security

      We use industry-standard 256-bit SSL encryption across the entire checkout process to ensure all personal and payment information remains confidential and protected.

      6. Contact Us

      For any questions regarding your personal information or data rights, please contact our team at support zelvyonsupport@gmail.com